1. Contribute to planning for the training and development of self, individuals and teams
   • Make contributions to training and development plans as required
   • Monitor work procedures and give relevant feedback to appropriate people in order to maintain currency of training methods and objectives
   • Highlight discrepancies in training objectives and report to relevant people as part of ongoing reviews and validation of training and staff development
   • Evaluate, individually and as part of the team, the team's overall training and development needs and make regular contributions to discussions and planning on how these will be met
2. Contribute to the training and development activities for self and other team members
   • Seek information relating to training and development or assessment and, where appropriate, disseminate to others within the team
   • Outline strategies to meet identified training needs in consultation with relevant people as appropriate
   • Agree on roles and responsibilities for individual and team training/assessment and carry out
   • Seek additional skills and knowledge in training and assessment where required in keeping with organisational requirements
   • Provide timely and constructive advice, feedback and recommendations to the appropriate members of the workgroup
3. Contribute to the assessment of team members according to training objectives and competency standards
   • Provide assistance where required to team members undergoing formal assessment as part of the training and staff development process, in line with the technician's scope or level of responsibility
   • Provide assistance to assessments in an impartial manner and give in a valid, reliable and cost-effective manner
   • Observe the assessment process to ensure confirmation with the needs of relevant competency standards, organisational and training objectives, and relevant approved codes of practice
   • Provide to individuals undergoing assessment honest, accurate and positive feedback and guidance, where appropriate

Refer to Evidence Guide

Knowledge needed to achieve the performance criteria

Knowledge and understanding are essential to apply this unit of competency in the workplace to transfer the skills to other contexts and to deal with unplanned events The knowledge requirements for this unit are listed below

Structure of competency standards

The characteristics of competencybased training

How a performance problem differs from training and development needs

Methods of identifying current and anticipated needs of individuals and work teams within technicians area of responsibility

Resources and trainingassessment opportunities available to self and team

Methods of assisting with assessment issues

Methods of providing feedback

Specific skills needed to achieve the performance criteria

To achieve the performance criteria some complementary skills are required These relate to the ability to

plan and organise work schedules

solve problems and contribute to productive outcomes

apply literacy and language skills to

communication

finding and using information

reporting and recording information

Other units of competency that could be assessed with this unit

This unit could be assessed on its own or in combination with other competencies relevant to the job function for example PRMPFESB Maintain quality of work and promote continuous improvement

This unit could be assessed on its own or in combination with other competencies relevant to the job function, for example PRMPFES07B Maintain quality of work and promote continuous improvement.

Resources required to assess this unit

The candidate and the assessor should have access to the appropriate documentation and resources normally utilised in the workplace This includes access to

an actual or a simulated workplace environment

assessment documentation

relevant training manuals and resources

training and assessment record book

Gaining evidence to assess this unit

For valid and reliable assessment of this unit the competency should be demonstrated over a period of time and be observed by the assessor or assessment team working together to conduct the assessment The competency is to be demonstrated in a range of situations which may include customerworkplace interruptions and involvement in related activities normally experienced in the workplace

Assessment of competency may be made through actual demonstration of the full range of performance criteria in the work environment or in an industryapproved simulated work environment Evidence of satisfactory performance in this unit is best obtained by observation of the candidate contributing to the training and assessment needs of the team over a realistic period of time

Oral questioning or a written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a preference between oral questioning and written assessment questions are to be identical

Assessment of evidence should establish the candidates ability to perform the job to the standard required in the workplace

Supplementary evidence may be obtained from relevant authenticated correspondence or reports from supervisors or team leaders Additional evidence may be obtained if necessary from company appraisal reports or a random sample of brief verbal interviews with other relevant staff members

Information derived from enterprise policy and practices must be treated as commercialinconfidence

Performance and assessment of this unit must be carried out within the relevant requirements of the following legislative and industry framework

building Actsregulationscodes

Australian Standards identified as relevant to the required maintenance procedure

environmental regulations

manufacturers specifications

organisational requirements including OHS policies and procedures

OHS legislation codes and regulations

Key competency levels

There are a number of processes learnt throughout work and daily life that are required in all jobs They are fundamental processes and generally transferable to other work environments Some of these work processes are covered by the key competencies listed below Information provided to each question highlights how these processes are applied in this unit of competency

The number in brackets indicates the level to which the key competency should be demonstrated